BILLING - METER READING - AUTO READ

Budget Billing * Meter Reading & Billing * Auto Pay *
Auto Read * E-Mail Your Meter Reading

    Billing is done on a monthly basis for all consumers (except seasonal accounts).  Monthly bills are mailed out to members around the 5th of each month.  Payment is due by the 20th of the same month.  A penalty charge of 5% is added to all accounts for payments received after the 20th of each month. 
    For seasonal consumers the annual bills are mailed out about the 5th of May and are due by May 20th.  A penalty charge of 5% is added to all accounts for payments received after May 20th. 
    Seasonal accounts are billed: (1) the cost of facilities charge for the next 12 months, and (2) the total KWH of electricity used in the past 12 months.  The annual billing year begins on May 1 of each year and continues through April 30 of the following year.
    An account which comes on this rate between May 1 and October 1 shall pay the full facilities charge. 
    An account which comes on this rate between October 1 and May 1 shall pay one-half the facilities charge.

    Budget Billing is offered to all residential members who have been on-line for more than one year and have electric heat or other high usage equipment.  The member must continue to read the meter on a monthly basis and  submit payments by the 20th of each month of avoid meter reading fees and penalty charges.

    Failure to meet these and other requirements will result in the return to regular monthly billing.
    For seasonal accounts, a coupon system is available whereby quarterly payments can be made instead of one  annual payment.  Contact our billing department for addition information regarding this program.


    At Sullivan County REC, residential members read their own meters.  This procedure does two (2) important things:
    First, by reading your meter you help to hold down the cost of providing electrical service.                                               
    Second, reading your meter on a regular basis makes you aware of the amount of power you use and any fluctuations in use. 

On the right side of each bill, there is a place to enter your current meter reading. Record your meter reading accurately in the boxes show and return it along with your payment to the cooperative by the 20th of the month.
    Each electric bill will be based upon the prior month's meter reading.  Remember to read your meter and forward the reading to the office on a regular basis to insure an accurate electric bill.  The cooperative checks meter readings on a periodic basis.
    Note:  If you are a seasonal consumer, your meter will be read by the cooperative on an annual basis during the month of April.  If you are a large power consumer or have a demand meter, your account will be read by the cooperative around the 15th of each month.  Due to their complexity, these demand meters must be read by cooperative employees.

E-Mail Your Meter Reading

    If you are looking for a new way to send in your meter reading to Sullivan
County REC, it's here.  Simply e-mail us your meter reading.  Here is the information you should include:

Name on the Account
Account Number
Meter Reading

    If you have more than one account, make sure the meter reading corresponds
with the correct account number.  So, if you want to save yourself a stamp, or phone call, just e-mail your monthly meter reading.

Auto Read

    Are you a seasonal member who would like to be on monthly billing?  Are you tired of going out into the rain and snow to read your meter.  Auto Read may be just what you are looking for.   

    Here are some questions and answers concerning Auto Read

Q:  Do I have to buy the equipment and install it myself?
A:  No.  The cooperative purchases the special meter and installs it at no cost to the homeowner

Q:  Will I be out of power when it's installed?
A:  Members will be without power for a few minutes while the new meter is installed.

Q:  Do need a separate phone line for the Auto Read  meter?
A:  No.  The new Auto Read meter communicates through the power lines to the office, and does not require a telephone line.

Q:  How do the readings get to the office?
A:  The Auto Read meter collects the KWH readings, and a computer in the office talks to the meter over the power lines to get the reading.

Q:  Does the Auto Read meter keep track of anything else?
A:  Yes, the Auto Read meter keeps track of KWH usage, voltage levels, blinks, and outage data.

Q:  Can the Auto Read meter help me trouble shoot my usage?
A:   Yes, the new Auto Read meter stores KWH usage on an hourly basis, which may help you understand your electric usage.

Q:  How much is the monthly charge?
A:   The monthly fee is $2.00.

Automatic Bill Payment (Auto Pay)

    Writing a check may be inconvenient for you.  You may be away from home frequently making regular bill payments difficult.  If this is the case, you may want to consider our Auto Pay program.  This program pays your electric bill automatically each month by deducting your payment from your checking or savings account.
    A bill will still be mailed to you around the 5th of the month so you will know the amount deducted.  Payment is deducted on the 20th of each month or the Monday following the 20th if the 20th falls on a Saturday or Sunday.  You still need to read your meter.  You have the flexibility of choosing from a wide variety of ways to send in your meter reading.  You can return it with your bill stub, call the office with the reading, use the auto read program or email your meter reading to us at:
screcbilling@epix.net.