Billing is done on a monthly basis for all consumers (except some seasonal accounts). Monthly bills are mailed out to members around the 5th of each month. Payment is due by the 20th of the same month. A penalty charge of 5% is added to all accounts for payments received after the 20th of each month.
The Cooperative is in the process of converting annually billed seasonal accounts to monthly billing. Electric rates are exactly the same for residential and seasonal accounts whether billed monthly or annually.
For seasonal consumers remaining on annual billing the annual bills are mailed out about the 5th of May and are due by May 20th. A penalty charge of 5% is added to all accounts for payments received after May 20th.
Annually billed accounts are billed: (1) the cost of facilities charge for the next 12 months, and (2) the total KWH of electricity used in the past 12 months. The annual billing year begins on May 1 of each year and continues through April 30 of the following year.
If you have questions about billing and payments, please contact us at 570-924-3381 or toll free at 1-800-570-5081. You can also e-mail us at firstname.lastname@example.org.